Shipping and Returns
SHIPPING
We want to make sure you receive your goods in a timely manner so that you can up your style and workout game as soon as possible!
Please note:
- Canadian customers pay applicable federal and provincial taxes based on place of purchase.
- Please allow up to 48 hours for your order to be processed.
- Orders are shipped out Monday through Friday from our warehouse in Montreal, Quebec.
- Order amounts use daily exchange rates to convert your currency of choice into Canadian dollars.
- For US & International Orders: Duties, taxes and customs fees are the responsibility of the customer. Orders may be delayed from shipment due to discrepancies in payment or billing/shipping information.
- Transit time may be extended due to incomplete shipping address (i.e. missing or invalid apartment number/street number), weather conditions and/or high volume of packages.
RETURNS
FREE returns on Canadian orders over $150!
FREE returns on USA orders over $250!
We are proud of the items we carry and want you to enjoy them as much as we do. If you are not 100% satisfied, we want to make your returns as easy as possible. Now go use that energy you saved and give us 10 more burpees!
Please note:
- In order to return an item, it must be in perfect condition with all tags and original packaging intact.
- We do not offer exchanges. You can simply return your item and place a new order on our website.
- All sale items are final and will not be eligible for a price adjustment or return.
- Items purchased with a discount code can only be returned for a store credit.
- To return an item please contact us at hello@amaia.ca quoting your order number and the item you wish to return and we will be in touch with full details of how and where to send your items.
- Please allow 5 business days for your return to be processed. We will notify you via email when your refund has been processed & credited back to the original method of payment.
- Original shipping charges are non-refundable, including duties and taxes payed on orders shipped to the USA and internationally.